A calm, focused app for cases, first calls, care logs, documents, signatures, family packs, estimates, invoices, operations briefs, fleet, and reports. Built to compete with bigger funeral software at a subscription price independent teams can justify.
Funeral directors often rely on paper files, spreadsheets, diaries, and memory to manage important case details. That makes it harder to keep track of everything involved in an arrangement.
From the first call to the final service, there are dozens of details that need to be tracked, shared with the team, and handled with care. When those details live across different systems — or no system at all — things get missed.
The Last Desk brings these records into one simple workspace — on your phone or iPad, offline if needed, with a low monthly or yearly subscription.
A focused set of tools built around how funeral directors actually work — not how software vendors assume they do.
A full digital record for each arrangement — first call, deceased details, next of kin, funeral plan details, coffin selection, preparation, flowers, cremation or burial specifics, ceremony notes, music, officiant, bearers, departure logistics, service sheets, and memorial notices. Auto-numbered with your own case prefix.
Customisable task templates applied automatically to every new case. Track progress across five categories — first call, arrangement, ceremony, admin, and aftercare. Assign tasks with due dates and overdue alerts.
Attach files from iCloud Drive, Dropbox, OneDrive, Google Drive, Box, or device storage. Scan physical documents with the camera, capture signatures, and generate signed arrangement or cremation documents as PDFs.
See at a glance whether a case is service-ready. The readiness panel checks service date, venue, primary contact, staff assignment, required documents, checklist completion, care log currency, forms, and balance status.
Record admission into care, transfers, identification, preparation, viewing, release, ashes events, and welfare checks. The Activity tab keeps a case audit trail for signatures, document exports, billing actions, and manual notes.
Create a family-facing document pack with summary, arrangement confirmation, estimate or invoice, and cremation or burial paperwork. Export an internal operations brief for service-day team, suppliers, vehicles, tasks, and care notes.
Service, cremation, burial, chapel visit, and meeting dates per case — with location, staff, and transport notes. The Dashboard highlights today's services, this week's events, overdue tasks, and core reports.
Record next of kin and family contacts with phone, email, address, and relationship. Flag the primary contact. Add timestamped case notes with your name — a running log of calls, decisions, and conversations.
Track crematorium, cemetery, celebrant, florist, transport, and other suppliers with booking references, contact details, and confirmation status — all linked to the case.
Line-item payments with outstanding, part paid, paid, or waived status. Generate estimate, invoice, and receipt PDFs, email them from the case, and keep billing actions in the activity log.
Record pre-arranged wishes, budget, plan provider, policy details, nominated contact, and review date. Convert a pre-need case to at-need and automatically create the follow-up tasks your team needs.
Track hearse, limousines, and support vehicles with MOT, road tax, and insurance expiry dates. Automatic reminders 30 and 7 days before anything lapses. Expired alerts shown immediately on the Fleet screen.
Real screenshots from the app, using demo data.
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Built from scratch around the way independent funeral directors actually manage cases — from first call through to aftercare.
The Last Desk is built for the people who run arrangements day to day — not large corporate chains with enterprise IT teams and a helpdesk in a different postcode.
It is not intended to be a huge corporate funeral management system with 400 tabs and the emotional warmth of a tax portal.
Designed to be quiet, clear, and respectful — not another shouty productivity machine pretending grief is a sales pipeline.
Case records are local-first and stay under your control. Optional sync and document providers are your choice. There is no advertising, analytics tracking, or data harvesting.
Subscribe for £9.99/month or £89.99/year. No enterprise quote, no hidden module fees, no per-seat pricing, and all core features included.
Everything runs on-device. No internet connection needed to access your cases, update records, or check the schedule. Sync happens when you're online.
All key details, documents, signatures, tasks, care notes, activity history, and dates in one case record — easily searchable and always up to date.
Customisable checklist templates help your team follow a consistent process from first call to aftercare, for every arrangement.
Readiness checks, operations briefs, family packs, vehicle reminders, upcoming service dates, and case statistics — without needing a separate system.
Funeral records contain sensitive information about real people and real families. The Last Desk is a standalone app — there are no accounts to create and no advertising or analytics tracking.
All case records are stored on your device unless you choose an optional sync or document provider. We have no access to your case data at any time.
Designed to compete with larger funeral software at a price independent teams can justify.
14-day free trial included on download — choose monthly or yearly after the trial.
The Last Desk is coming to Android. We're looking for a small number of Android users — ideally funeral directors or arrangers — to test the app before it goes live on Google Play.
Beta access is free. Email us with your name and the Android device you use and we'll send you an invite.
support@thelastdesk.comIf you'd like to know more about The Last Desk, have a question about how it works, or want to share feedback once you've used it — get in touch directly.
support@thelastdesk.com